rates.manage capability). Viewing the editor requires rates.read or rates.manage.
To access rate tables, navigate to Administration → Loan rates. The nav item and the page heading both read Loan rates, and the route is /admin/rates.
Rate formula types
The platform supports four rate formula types: FLAT, RISK_BAND, COLLATERAL_TYPE, and VEHICLE_AGE. When you create a loan product you select which formula that product uses. The formula determines how the rate engine calculates the interest rate for a given loan application.FLAT
A single fixed interest rate applied to every loan of this product,
regardless of the borrower’s risk profile or collateral. Use this for
simple products where you want one consistent rate, for example 12.00%
on all standard personal loans. A FLAT product’s rate is set per product on
the Products page, not in this rate-table editor.
RISK_BAND
The rate varies by the borrower’s risk score. The platform assigns risk
bands R1 through R5, where R1 is the lowest-risk borrower and R5 is the
highest. Lower-risk borrowers receive a better rate.RISK_BAND uses two separate band tables. Most products read the Risk band
rates table; mortgage (real estate) products read the Real estate
(mortgage) rates table instead, which is priced lower because
the loan is secured by property. The editor exposes both.Example: R1 = 9.00%, R2 = 11.00%, R3 = 13.00%, R4 = 15.00%, R5 = 18.00%
COLLATERAL_TYPE
The rate varies by the type of collateral securing the loan. Cash-secured
loans attract the lowest rates because the collateral is liquid and
low-risk. Vehicle and property collateral carry higher rates. The four
collateral labels in the editor are Vehicle, Shares, Cash hypothecation, and
Property.Example: Shares = 7.00%, Cash hypothecation = 7.50%, Vehicle = 9.50%, Property = 8.25%
VEHICLE_AGE
For auto loans, the rate is tiered by the vehicle’s age. Older vehicles
carry higher rates because their collateral value depreciates faster and
the residual risk to the credit union is greater. Tiers are freeform: each
is entered as “Up to N years old” with a rate, where the age limit is a whole
number from 0 to 100. A vehicle gets the first tier whose age limit it falls
within, and vehicles older than the largest tier use the last (highest) tier.
Age is the current year minus the vehicle year.Example: Up to 4 years old = 9.50%, up to 9 years old = 11.50%, up to 30 years old = 14.50%
Rates are stored internally as whole basis points, where 14.50% is
1450. The
editor always shows and accepts percentages, so you enter 14.50 and the
platform handles the conversion. Because values must be whole basis points,
the editor only accepts two decimal places, so a third decimal like 14.505
cannot be entered.How rates are applied
When an Adjudicator approves a loan (gated by theloans.adjudicate capability, with the decision recorded as APPROVED), the rate engine looks up the rate table that was active on the approval date and locks the resulting rate onto the loan record. The rate is fixed at that moment. It does not change if you later update the rate table.
This means:
- New approvals always use the rate table in effect on the date the Adjudicator approves the loan.
- Existing approved loans keep the rate that was locked at approval, regardless of any later rate table changes.
- Historic reporting can always recalculate the correct rate for any past loan because every version of the rate table is retained with its effective date.
Manual rate override
A Credit Manager who holds theloans.override capability can override the computed rate on an individual loan, for staff loans, promotional pricing, or retention offers. The override is set on the loan’s own detail page (/loans/[appId]), not on the Loan rates admin page.
An override can only be set while the application is in DRAFT status. Once the loan leaves draft, the override is locked; the platform rejects a set or clear with “Rate overrides can only be set while the application is a draft.” A justification reason is required (3 to 280 characters), and the override value must be 0 to 10000 basis points (0 to 100 percent).
The override is stored in basis points on the loan’s overrideRateBp field, and the rate engine uses that value verbatim instead of the product’s rate-source lookup when the Adjudicator approves. The engine still computes and persists a rate computation row recording what it would have returned, for audit replay; the override only changes the final rate locked on the decision. Setting an override records a loan_application.rate.overridden audit event, and clearing it records loan_application.rate.override_cleared, so every divergence from the rate table is traceable.
Scheduling a rate change
To update your credit union’s rates, you publish a new rate version. You can apply the change immediately or schedule it for a future date, which is useful when you know a rate environment shift is coming and want to stage the change in advance.Go to Administration → Loan rates
Open the Loan rates page. The current active rate matrix is displayed with
all rate values shown as percentages.
Edit the rate values
Update the rate fields you want to change. Enter rates as a percentage with
up to two decimal places, for example
14.50 for 14.50%. Vehicle-age tiers
are edited as add and remove rows: use Add tier (up to 12 tiers, at
least one required) and enter each as “Up to N years old” with a rate.Choose when to apply
In the When to apply section, leave the radio on Immediately to
apply the change now, or select Schedule for and pick a future date. You
cannot back-date a rate change; a scheduled date must be in the future.
Rate changes are versioned and never deleted. You can always see what rate
applied on any given date by scrolling down to the Version history table
on the Loan rates page, which lists every published version, who published it
and their role, when it took effect, and a per-version change diff.
Publishing merges only the tables you edited over the version currently in
effect and carries the rest forward unchanged. Editing the Risk band table, for
example, does not blank the Real estate, Vehicle-age, or Collateral tables, so
a publish never wipes a table you did not touch.
Rate format reference
| What you enter | What it means |
|---|---|
9.00 | 9.00% per annum |
12.50 | 12.50% per annum |
18.00 | 18.00% per annum |
Pending and scheduled changes
If you schedule a rate version for a future date, it appears with Scheduled status in the version history. A scheduled version can be superseded before it takes effect by publishing a new version. The original scheduled version is marked Cancelled in the history and is never applied.Can I cancel a scheduled rate change?
Can I cancel a scheduled rate change?
Yes. To cancel a pending scheduled change, publish a new rate version with
the correct values. The system automatically cancels the previously
scheduled version and replaces it with your new one. Both versions stay
visible in the version history for audit purposes.